Refund and Cancellation Policy

1. Cancellation & Refund Charges

Our cancellation policy operates strictly according to the bank settlement schedule. Irrespective of payment method or priority, we apply a 2.5% flat administrative cancellation & refund fee when a registered user initiates a cancellation for an eligible transaction.

2. Cancellation & Settlement Terms

• Pre-Settlement Eligibility: Cancellation is possible only if the payment settlement from our payment gateway/banking partners has not yet been finalized.


• Post-Settlement Notice: Once the transaction settlement has been completed by our banking partners / online payment gateway, transaction cancellation cannot be processed.

3. Non-Refundable Scenarios

Refunds will not be issued under the following circumstances:

• If more than 20% of the video/text course lectures have already been viewed or completed.


• If course downloadable assets, projects, or digital certificates have already been downloaded or issued.


• Failure to attend scheduled live webinars without 24 hours prior written notice.

4. Technical Errors & Duplicate Debits

In case of system failure, duplicate debits, or technical glitches where payment was deducted from your account but the course was not unlocked in your dashboard, an automated full refund (100%) will be initiated back to your source account.

5. Refund Processing Timeline

Approved claims and automated refunds will be settled within 5 to 7 working days from transaction cancellation directly to the original payment source (credit/debit card, UPI, or bank account as per banking turnaround standards).

6. How to Request a Refund

If you encounter any issues with your payment or course access, please submit a written request with your Order Reference ID, registered email address, and reason to: