Privacy Policy

1. Information We Collect

We may collect information about you in several ways:

• Personal Information: Name, email address, mobile number, and city provided during registration, checkout, or newsletter signup.


• Academic & Course Data: Courses enrolled, lecture progress, quiz results, certificates earned, and forum posts.


• Payment Information: Transaction amounts, order IDs, and payment statuses. Payments are securely processed through RBI-authorized payment aggregators (such as HDFC Bank SmartGateway). We do not store your complete card numbers, CVVs, or net banking passwords.


• Technical & Log Data: IP address, browser type, operating system, and interaction timestamps.

2. How We Use Your Information

We use your information to:

• Create and administer your student or instructor account.


• Grant instant access to enrolled courses and issue verifiable certificates.


• Process financial transactions and send payment confirmation receipts.


• Provide responsive technical and customer support.


• Send critical updates regarding course schedules, webinar timings, or account notices.

3. Cookie Policy

ZyloLearn uses standard session cookies to keep you logged in, preserve course viewing progress, and enhance navigation security. You can adjust your browser settings to reject cookies, though some interactive features may not function optimally without them.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data to third parties. We only share information with trusted service providers who assist us in operating our platform, such as:

• Certified payment gateway providers (HDFC SmartGateway) for payment validation.


• Cloud hosting and infrastructure providers for reliable uptime and data storage.


• Government or law enforcement authorities only when mandated by applicable Indian law.

5. Data Security

We employ 256-bit TLS/SSL encryption, secure database architectures, and strict role-based access controls to safeguard your data against loss, misuse, and unauthorized alteration.

6. Your Rights

You have the right to access, review, or update your personal account information at any time via your user profile panel. If you wish to delete your account or request data removal, please contact [email protected].

7. Contact Privacy Team

If you have any questions or grievances regarding this Privacy Policy, please write to:

Grievance Officer - ZyloLearn

Trelixa Technologies Private Limited

203, #789 Sector-i, Sy 69, Sbr Cv Towers, Huda Techno, Madhapur, Hyderabad, Telangana 500081

Email: [email protected]